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F2F Overview Club Owner Trainer Club Member

Click to see how Face2Face benefits Club Owners, Trainers, and Members alike.

Are you losing as many members as you sign up? Get consistent membership growth from your marketing, sales and retention with the Face2Face program.

The typical health club has to sell seven memberships to grow by one, and most established clubs are losing as many members as they sign up every year. That can cost hundreds of thousands of dollars per club in lost revenue, the majority of which should have been profits.

In fact by improving retention and member loyalty, most health clubs and leisure centers could potentially double their profits in one year.

In 2005, IHRSA chose Face2Face as its official retention program to plug the leak and help the global industry reach 120 million members by the year 2010.

See how it works


Now is the time for focus on retention to keep your members longer so you get the rewards and returns you deserve.

Six Face2Face Benefits:

  1. Increase average length of membership
  2. Improve sales
  3. Generate more member referrals
  4. Promote personal training services
  5. Provide competitive edge over non-IHRSA member clubs
  6. Guarantee results for members